Frequently Asked Questions and Contact Form

How do I reach you? Email or call 1-800-866-8823.
How much is shipping? USA: Free for orders over $200 and just $15 for orders $45-$199. Canada: $50 for orders over $350 (minimum). For other countries, it is 20% of the order total.
What is your minimum opening order? $150 for US, $350 for Canada, $1000 outside US & Canada.
When will I get my order? Most orders ship within five business days. UPS time in transit is an additional one to five business days depending on how far you are from Mosier, Oregon 97040.
How do you collect and clean all the bike parts? We collect tons of parts each month from bike shops all over the US. We developed an ecological way to get the parts super clean without using harmful solvents.
How long have you been in business? Since 1994.